
We’re Here to Help — Request Service
Whether you need a SMART Board installation, AV system troubleshooting, or general support, our team at Duplicom is ready to assist. Fill out the form below and we'll get back to you promptly with the help you need.
We are here to support you
We can help with service and support. The more information you can provide about the issue, the quicker we can expedite support and resolve the problem.
Support
Help with the systems we install.
Service
SMART Board installation and service requests.
Troubleshooting
AV system troubleshooting with our team.
Follow-up
We get back in touch with the help you need.
How a service request works
- 01
Send your request
Complete the service form with as much detail about the issue as you can provide.
- 02
A service ticket is created
Once received, we create a service ticket for your request.
- 03
Duplicom follows up
We are back in touch within 24-hours.


We know the technology we install
Duplicom designs and installs audio video systems across London and Southwestern Ontario — and supports them once they are in the room.
Installed AV systems
Displays
Conferencing technology
Presentation systems
Interactive technology
Once received, we will create a service ticket and be back in touch within 24-hours.
You are also welcome to call our toll-free number, 1-800-265-1574.
Service Form
We can help with service and support! Please complete the form below and we will get in touch with you promptly. The more information you can provide about the issue, the quicker we can expedite support and resolve the problem.
Prefer to call
Email us
Duplicom service request form
The Duplicom service request form will appear here. In the meantime, please call or email us and we will create a service ticket.
Need help? Reach Duplicom directly.
Or email info@duplicom.com
Support for the technology you rely on
Send us the details of the issue and we will create a service ticket and be back in touch.